Terms and Conditions

1. Introduction
Welcome to Mission Escape! By booking an escape room experience through our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before proceeding with your booking.

2. Booking and Payment
2.1 All bookings must be made through our official website or authorized partners.
2.2 Full payment is required at the time of booking unless stated otherwise.
2.3 Prices are subject to change without prior notice. However, the price at the time of booking will be honored.
2.4 Group discounts and promotional offers cannot be combined unless specified.

3. Cancellations and Rescheduling
3.1 Bookings are non-refundable.
3.2 Cancellations and rescheduling must be requested at least 24 hours before the scheduled booking. Any requests made within 24 hours of the booking will not be accommodated, and the booking will be forfeited without refund.
3.3 Failure to arrive at the scheduled time without prior notice will result in the forfeiture of your booking.

4. Arrival and Participation
4.1 Participants must arrive at least 15 minutes before the scheduled start time.
4.2 Late arrivals may result in a shortened experience or denial of entry without a refund.
4.3 Participants must follow all game rules and staff instructions to ensure safety and enjoyment for all.
4.4 Mission Escape reserves the right to refuse entry to any participant deemed unfit or disruptive.

5. Age and Health Restrictions
5.1 Participants under the age of 16 must be accompanied by an adult.
5.2 Some rooms may have age restrictions; please check room details before booking.
5.3 Participants with medical conditions, pregnancy, or physical disabilities should consult a doctor before participating.

6. Liability and Safety
6.1 Participants take part in the escape room experience at their own risk.
6.2 Mission Escape is not liable for any personal injury, lost property, or damages incurred during the experience.
6.3 Any damage to the escape room caused by participant negligence will be charged accordingly.

7. Confidentiality and Intellectual Property
7.1 All puzzles, themes, and designs within the escape room are the intellectual property of Mission Escape.
7.2 Recording, photographing, or disclosing game solutions is strictly prohibited.

8. Force Majeure
Mission Escape shall not be held liable for cancellations or disruptions due to events beyond our reasonable control, including but not limited to natural disasters, pandemics, or government regulations.

9. Changes to Terms and Conditions
Mission Escape reserves the right to amend these terms and conditions at any time. Any updates will be published on our website.

10. Contact Information
For any questions regarding these terms, please contact us at [insert contact details].

By completing your booking, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.